Head of Commercial Services

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.Job Summary

To provide strategic leadership and end-to-end oversight of Commercial Services, ensuring that the Bank’s external spend, supplier ecosystem, property portfolio, workplace services and safety obligations deliver measurable business value, operational resilience and an excellent colleague and customer environment.
Lead an integrated, data-led Commercial Services operating model aligned to CODO and enterprise priorities.
Optimise bank-wide third-party spend, total cost of ownership and demand while protecting service quality, control and continuity.
Direct the property and workplace portfolio, including leases, projects, facilities, utilities, occupancy and asset lifecycle management.
Strengthen supplier governance, third-party risk, contract performance and resilience across critical services.
Accelerate digitisation, automation and analytics across source-to-pay, supplier management, facilities and service operations.
Embed sustainability, safety, accessibility and responsible sourcing into commercial and workplace decisions.
Build a high-performing, future-ready team and trusted partnerships with businesses, Finance, Risk, Legal, Technology and Group functions

Job Description

Key accountabilities/Deliverables/Outcomes

Accountability: Commercial Strategy, Value and Financial Stewardship – 20%