Information Communication Technology Officer

Insurance Regulatory Authority (IRA) is hiring for the Information Communication Technology Officer position in Nairobi. This is a full time, mid level role. Qualification level: Bachelors. Applications close on 26 November 2026.

Key responsibilities

• Taking oral dictation;
• Using e-office to research and process data;
• Attending to visitors/clients;
• Handling telephone calls;
• Handling customer inquiries and complaints; coordinating schedules of meetings and appointments;
• Coordinating travel arrangements;
• Ensuring security of office records, equipment and documents including classified materials;
• Ensuring security, integrity and confidentiality of information;
• Maintaining an up to date filing system in the office;
• Preparing responses to routine correspondence;
• Overseeing office protocol and etiquette;
• Guiding and supervising other office administrative services personnel…

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