Manager, Franchise Innovation

MasterCard is hiring for the Manager, Franchise Innovation position in Nairobi. This is a full time role. Mastercard is a leading global payments & technology company that connects consumers, businesses, merchants, issuers & governments around the world. Applications close on 19 November 2026.

The Franchise Innovation team is responsible for developing and deploying innovative Franchise solutions that support Mastercard's customers and strengthen the payments ecosystem across Eastern Europe, Middle East and Africa (EEMEA).

We work at the intersection of payments innovation, ecosystem enablement, compliance and business growth.

We are seeking a highly analytical and motivated person to join our team.

Key responsibilities

• The Manager is responsible for coordinating and managing activities related to Acquirers and Payment Facilitators across the EEMEA region.
• The Franchise team is looking for an expert in merchant acquiring domain with the following responsibilities, such as, not limited to:
• Support the onboarding and enablement of new Service Providers and other ecosystem participants.
• Assist in customer engagements by presenting Franchise programs, standards and value propositions.

Requirements

• The ideal candidate will have worked with acquirers on operations, onboarding the merchants and Payment Facilitators, fraud reviews and merchant compliance with scheme standards or have experience in selling tools and solutions in this space…

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