Process Engineer

M-KOPA is hiring a Process Engineer to join its Smartphone Phone Assembly Engineering team in Nairobi, Kenya. This full-time opportunity is ideal for professionals exploring job opportunities at M-KOPA and seeking impactful manufacturing careers in Africa’s fast-growing technology sector.

Key Job Information

• Position: Process Engineer
• Location: Nairobi, Kenya
• Employment Type: Full-time
• Experience Level: Mid-level to Senior
• Department: Smartphones – Phone Assembly (Engineering)
• Application Deadline: Rolling basis

About M-KOPA

M-KOPA is a leading African fintech and technology company transforming access to smartphones and digital financial services. Recognized multiple times by the Financial Times as one of Africa’s fastest-growing companies and featured in the TIME100 Most Influential Companies list, the organization has served over six million customers and unlocked billions in cumulative credit across the continent.

Careers at M-KOPA are built on operational excellence, innovation, and measurable impact. The Refurbishment and Care Centre in Nairobi plays a critical role in ensuring high-quality smartphones reach customers efficiently. Professionals searching for the latest jobs or fresh positions in manufacturing and engineering will find meaningful growth opportunities within this dynamic environment.

M-KOPA employment is guided by strong ethical standards, diversity, and inclusion. The company is an equal opportunity employer and maintains strict policies prohibiting forced or child labour. Team members benefit from a culture that values continuous improvement, collaboration, and long-term career development.

Process Engineer Job Description

The Process Engineer vacancy in Nairobi focuses on optimizing phone refurbishment and repair operations as production scales. This role supports high-volume smartphone assembly and refurbishment processes, ensuring efficiency, quality, and safety standards are consistently achieved.

Reporting to the Head of Manufacturing, the Process Engineer collaborates with production, quality assurance, and operations teams to streamline workflows and implement data-driven improvements. For candidates exploring engineering jobs in Nairobi today, this position offers the chance to shape manufacturing systems that directly impact millions of customers.

Key Responsibilities

• Design, document, and optimize refurbishment and repair processes to improve throughput and quality.
• Analyze Care Centre workflows and define MES (Manufacturing Execution System) requirements and enhancements.
• Lead layout planning and workflow optimization initiatives to reduce waste and eliminate bottlenecks.
• Conduct root cause analysis of systematic failures and oversee corrective action implementation.
• Champion 6S Kaizen principles to strengthen continuous improvement culture.
• Use process data analytics to recommend operational efficiency strategies.
• Troubleshoot production challenges and maintain high operational functionality.
• Coordinate daily and weekly team engagement activities within the Care Centre.
• Collaborate cross-functionally to resolve blockers affecting output and quality.
• Provide training, coaching, and skill assessments for technical teams.
• Identify and report unsafe practices, product defects, and operational anomalies.
• Maintain accurate documentation and deliver timely progress updates to management.

Required Qualifications

• Bachelor’s degree in Mechatronics, Electrical Engineering, Instrumentation and Control, or related field.
• Proven experience in electrical or manufacturing engineering with focus on process optimization.
• Strong knowledge of Kaizen 6S and continuous improvement methodologies.
• Excellent analytical, critical thinking, and problem-solving skills.
• Understanding of production machinery, assembly procedures, and safety protocols.
• Ability to interpret technical drawings, blueprints, and schematics.
• Leadership capability with experience training and mentoring teams.
• Proficiency in MS Office and data analysis tools.
• Strong written and verbal communication skills.

Preferred Qualifications

• Experience with MES platforms in manufacturing environments.
• Knowledge of smartphone production or repair processes.
• Proficiency in C+ and .NET programming languages.
• Familiarity with SQL Server, Oracle, or similar databases.
• Ability to work effectively in fast-paced, high-growth settings.

Benefits and Compensation

M-KOPA careers offer competitive compensation aligned with experience and industry benchmarks. Employees benefit from professional development programs, structured coaching, and on-the-job training designed to support long-term career progression.

The company promotes work-life balance through family-friendly policies and flexible practices where operationally feasible. Individuals seeking fresh positions this week in a purpose-driven organization will appreciate the opportunity to contribute to large-scale impact while advancing their engineering careers.

How to Apply for Process Engineer Job Opportunity at M-KOPA

Interested candidates seeking fresh career opportunities and exploring the latest job vacancies at M-KOPA are encouraged to apply for the Process Engineer position today. This week, M-KOPA is actively reviewing applications for this exciting job opportunity, and qualified professionals are invited to submit their credentials through the official application portal.

To apply for the Process Engineer job at M-KOPA, candidates should prepare a comprehensive CV highlighting relevant experience, technical expertise, and measurable achievements aligned with the responsibilities outlined above.

Professionals searching for engineering vacancies in Nairobi should take advantage of this opportunity to join a recognized industry leader. Applications are reviewed on a rolling basis, and only shortlisted candidates will be contacted. Background checks, including academic and employment verification, form part of the recruitment process.