Retail & Customer Insights Analyst

Purpose of Role

Ensure the business is externally attentive to the operating environment, customer/retail and consumer/shopper needs and evolution.

challenge existing thinking

be in customer-facing situations (as part of a multifunctional team)

Able to create alignment within cross-functional teams.

Thrives in a fast-paced, constantly changing environment: an agile and adaptable individual.

Key responsibilities

• Data Analysis & Reporting: Analyze sales and customer data from syndicated sources like Nielsen, Circana (formerly IRI), and Quantium, as well as retailer-specific loyalty and panel data.
• This involves monitoring market, category, and brand performance to identify trends and explain business results.
• Supporting Category Strategy & Customer Plans: You will help develop category strategies and provide the data-driven insights needed for Joint Business Planning (JBP) with retail customers.

Requirements

• University graduate with a minimum 3 years experience.
• Experience with all types of qualitative and quantitative research techniques ideally including shopper/retailer environment research.
• Experience in similar roles within Consumer Packaged Goods ideal.
• Experience managing research agencies is essential.
• Some commercial experience/exposure is highly desirable.
• Strong communication skills are a must…

For the full job description, apply using the button below.