Customer Care Assistant II

Digital Health Agency (DHA) is hiring for the Customer Care Assistant II position in Nairobi. This is a full time, entry level role. Qualification level: Diploma. The Digital Health Agency (DHA) is a government body dedicated to transforming healthcare delivery through the integration of cutting-edge digital technologies. Applications close on 1 December 2026.

Our mission is to enhance healthcare accessibility, improve patient outcomes, and ensure data security by developing and maintaining a comprehensive digital health ecosystem across Kenya.

Requirements

• Cumulative period of three (3) years relevant work experience in the grade of Customer Care Assistant III or in a comparable position
• Diploma in any of the following disciplines:- Customer Care, Public Relations, Mass Communication, Communication and Media, Event Management, Front Office or equivalent and qualification from a recognized institution
• Proficiency in computer applications…

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