Customer Service Imports

Platinum Outsourcing and Logistics is hiring for the Customer Service Imports position in Nairobi. This is a full time role. Qualification level: Diploma. Platinum Outsourcing & Logistics (E.A) Ltd was founded and incorporated in 2010, to lead in provision of outsourcing and logistics services. Applications close on 5 November 2026.

We run a subsidiary company Chania Cleaners offering cleaning , Sanitation, pest control, waste management and landscaping services.

Our Mission To strive to provide quality services consistently to be the company overview benchmark in the industry.

Our market position This is evident in our strong presence in most of our county region namely Nairobi, Thika, Meru, Oyani, Malakisi, Molo.

Key responsibilities

• All levels of management staff and employees are committed and responsible for ensuring the implementation of the actions required to achieve planned results, to comply and exceed the quality standards and to continually improve the activities in their respective areas of operation.
• To coordinate customer service activities and manage import documentation processes, ensuring timely document processing, accurate shipment information, regulatory compliance, and effective communication with customers and relevant stakeholders.

Requirements

• Diploma in Clearing and Forwarding, or relevant Training from Kesra,
• Experience in customer service, import documentation, logistics, or customs clearance…

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