Data Protection and Quality Assurance Officer

Kenya Network Information Centre (KeNIC) is actively recruiting a highly skilled Data Protection and Quality Assurance Officer to strengthen its data governance, privacy compliance, and operational excellence functions in Kenya. This ICT and data protection professional role is critical in ensuring that stakeholder and data subject information is handled in full compliance with the Data Protection Act, regulatory requirements, and cybersecurity best practices, while maintaining high standards of service quality and operational efficiency.

Key Job Information

• Position: Data Protection and Quality Assurance Officer
• Organization: Kenya Network Information Centre (KeNIC)
• Location: Kenya
• Sector: ICT / Data Protection / Compliance
• Employment Type: Full-time
• Positions Available: 1
• Posting Reference: 7/2025
• Closing Date: 05 January 2026

About Kenya Network Information Centre (KeNIC)

Kenya Network Information Centre (KeNIC) is the registry responsible for managing the .ke country code top-level domain (ccTLD). As a trusted custodian of Kenya’s digital namespace, KeNIC plays a pivotal role in safeguarding online identities, enabling digital trust, and supporting the country’s internet infrastructure.

Operating within the ICT sector, KeNIC is committed to excellence in data governance, cybersecurity, privacy protection, and service delivery. The organization works closely with regulators, registrars, registrants, and industry stakeholders to ensure compliance with national and international data protection standards while fostering innovation and digital resilience.

Data Protection and Quality Assurance Officer – Role Overview

The Data Protection and Quality Assurance Officer role at KeNIC is responsible for maintaining and strengthening the organization’s data governance framework. The position ensures that all personal data is processed lawfully, securely, and transparently in line with the Kenya Data Protection Act and other applicable regulations.

This role combines data protection compliance, privacy risk management, quality assurance, and cybersecurity alignment. The successful candidate will implement KeNIC’s data protection strategy, oversee compliance monitoring, conduct Data Protection Impact Assessments (DPIAs), and embed a culture of privacy and accountability across the organization and its stakeholders.

Main Duties and Key Accountabilities

• Provide expert guidance and support on data protection and privacy matters to internal and external stakeholders.
• Coordinate the implementation of KeNIC’s data protection strategy, frameworks, and policies.
• Monitor compliance with industry standards, regulatory requirements, and directives from relevant authorities.
• Conduct and document Data Protection Impact Assessments (DPIAs).
• Promote a culture of data protection, privacy, and compliance across the organization.
• Advise on incident response, data breaches, and breach notification processes as required by law.
• Provide support on registrar and registrant data protection issues, including dispute resolution.
• Implement quality assurance frameworks to enhance operational efficiency and service excellence.

Responsibilities

• Develop, review, and update data protection and privacy policies, ensuring alignment with QA and cybersecurity practices.
• Advise KeNIC on data protection compliance requirements and emerging regulatory obligations.
• Act as the primary point of contact for data protection matters with regulators, staff, and relevant bodies.
• Conduct regular data protection audits, privacy assessments, and compliance reviews.
• Drive implementation of key processes aligned with data protection principles and address identified gaps.
• Prepare and submit periodic data protection and compliance reports to stakeholders.
• Review and monitor vendor and third-party contracts to ensure compliance with data protection requirements.
• Design and deliver training and awareness programs on data protection, privacy, and cybersecurity.
• Execute KeNIC’s Alternative Dispute Resolution Process (ADRP) where applicable.
• Perform any other related duties as assigned by the supervisor.

Education and Experience Requirements

• Bachelor’s degree in Information Technology, Computer Science, Law, Data Protection, or a related field.
• At least 1 year of experience in data protection, privacy, compliance, ICT, legal, or related fields.
• Strong working knowledge of the Kenya Data Protection Act and other relevant regulations.
• Experience in policy development, compliance programs, and staff training.
• Experience working within the ICT industry or technology-driven environments.
• Demonstrated experience managing data incidents and breach response.
• Solid understanding of data processing operations, information systems, and data security controls.
• Additional IT or data protection certifications are an added advantage.

Required Competencies

• Analytical Skills: Ability to gather information, assess risks, and develop actionable compliance insights.
• Creativity and Innovation: Ability to generate and champion new ideas that improve operations.
• Teamwork: Ability to collaborate effectively and contribute to shared organizational goals.
• Communication: Strong articulation skills when engaging staff, clients, and regulators.
• Accountability: Commitment to meeting deadlines and proactively resolving challenges.
• Strategic Acumen: Ability to implement action plans and milestones aligned with organizational objectives.
• Resilience: Ability to adapt quickly and perform effectively in complex or ambiguous environments.
• Proactivity: Demonstrates initiative in anticipating and addressing compliance risks.
• Results-Oriented: Focuses on outcomes aligned with KeNIC’s strategic goals.
• Presentation Skills: Ability to communicate complex data protection concepts clearly to diverse audiences.

Why Join KeNIC as a Data Protection and Quality Assurance Officer?

This Data Protection and Quality Assurance Officer role in Kenya offers an opportunity to work at the forefront of privacy, compliance, and ICT governance within a nationally impactful organization. The position provides exposure to regulatory engagement, cybersecurity alignment, and enterprise-level data governance initiatives.

It is an ideal role for professionals seeking to advance their careers in data protection, privacy compliance, quality assurance, and ICT risk management.

How to Apply for This Data Protection and Quality Assurance Officer Position

Interested candidates should apply through the KeNIC recruitment portal by entering a valid email address and completing the online application process.

Applicants must upload a current CV (Word or PDF) and populate all required academic and employment history details before submission.

Application Closing Date: 05 January 2026

KeNIC – Protect. Innovate. Empower Kenya’s Digital Future.