Delivery & Change Analyst

Diageo, the world’s leading premium drinks company, is seeking a skilled Delivery & Change Analyst to join their Digital and Technology (IT) department in Nairobi, Kenya. This full-time position offers an exciting opportunity to drive the effective implementation and adoption of technology initiatives across Diageo’s regional operations.

About Diageo

Diageo is built on the principles established by industry pioneers like Arthur Guinness and Alexander Walker. With iconic brands including Guinness®, Smirnoff®, Johnnie Walker®, Tanqueray®, and Baileys®, Diageo’s purpose is to “celebrate life every day, everywhere.” The Digital and Technology division aims to make Diageo the best data insights-driven consumer products company by unleashing the power of data with consumers, customers, and suppliers.

Job Purpose

As a Delivery & Change Analyst, you will ensure robust change management plans are implemented across the Digital & Technology agenda for the region. You’ll work with Value Streams and Project Managers to develop proper change plans while collaborating with regional D&T teams to ensure market capacity to absorb change. The role includes a focus on ongoing adoption and usage of existing systems to increase value.

Key Responsibilities

Strategic Change Management

• – Work with the Regional D&T Leadership Team to ensure end-to-end Digital & Technology delivers for markets
• – Assess change impact at the outset of programs and projects to gauge resource needs
• – Define and own macro change plans across the region in collaboration with regional delivery lead
• – Develop a robust stakeholder map to identify key sponsors and advocates
• – Build and maintain strong relationships with senior regional representatives

Implementation & Support

• – Coach stakeholders and sponsors on their role in leading and embedding change
• – Develop and support an extended regional network of change resources
• – Govern and support the use of Diageo’s change framework by project change leads
• – Identify potential risks and develop specific mitigation plans
• – Conduct assessments to continuously evaluate business readiness
• – Capture meaningful metrics to measure the value and impact of change management activities

Continuous Improvement

• – Work collaboratively with global value streams to ensure successful project change
• – Identify opportunities for efficiencies in ways of working
• – Support adoption of existing D&T capabilities

Requirements

Experience

• – Consistent track record in Technology Change Management within large matrix organizations
• – Demonstrated capability to build and maintain strong business relationships
• – Excellent cross-cultural impact and influencing skills
• – Experience working in fluid, fast-changing environments under pressure
• – Understanding of current business industry and emerging technology trends

Skills

• – Strong stakeholder management abilities
• – Passion for continuous improvement
• – Foresight to identify potential issues and performance challenges
• – Resilience when working under pressure with high ambiguity
• – Excellent communication and collaboration skills

Additional Information

• – Reports to: Regional Director
• – Position ID: JR1112083
• – Location: Nairobi, Kenya

Diageo embraces diversity in the broadest sense, creating an inclusive culture where everyone feels valued. They welcome candidates of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.