People and Culture Coordinator

Pezesha is hiring a People and Culture Coordinator to support people operations and employee experience in Nairobi, Kenya. The role works closely with the CEO, leadership team, Legal, and Finance to coordinate HR processes including employee lifecycle management, contracting, payroll, performance management, talent development, and people reporting.

Key Job Information

• Position: People and Culture Coordinator
• Level: Expert
• Department: People & Operations
• Location: Nairobi, Kenya
• Reporting to: CEO
• Functional Relationships: Legal, Finance, Senior Leadership Team

About Pezesha

Pezesha is a fintech building scalable and responsible digital financial infrastructure for underserved MSMEs across Africa. The company focuses on inclusive, data-driven credit solutions and collaborates with financial institutions, telecoms, and platforms.

Pezesha is currently operational in Kenya and Uganda and is expanding across East Africa.

About the Role

The People and Culture Coordinator plays a central role in coordinating people operations and supporting the employee experience across the company. The position sits at the intersection of HR, Legal, and Finance, helping ensure people processes are accurate, timely, consistent, and aligned with company policies.

The role also supports communication, team interactions, culture initiatives, and leadership activities. It requires strong attention to detail, end-to-end ownership, cross-functional coordination, and a people-centered approach.

Key Responsibilities

• Coordinate employee onboarding, offboarding, system setup, probation tracking, confirmations, and employee records.
• Facilitate the preparation, issuance, renewal, and amendment of employment contracts in collaboration with Legal.
• Track contract timelines and maintain accurate records of contractual changes for compliance and audit purposes.
• Prepare and validate payroll inputs with Finance and maintain accurate employee benefits records, including medical and pension information.
• Coordinate employee queries relating to payroll inputs, benefits, statutory deductions, and insurance.
• Coordinate performance management cycles, including goal setting, check-ins, reviews, confirmations, KPI tracking, and follow-up actions.
• Support recruitment, talent management, employee development, onboarding, employer brand initiatives, and succession planning.
• Maintain accurate HR data across HR systems, Google Workspace, Slack, and other relevant platforms while reconciling employee records.
• Prepare HR reports covering areas such as headcount, contracts, leave, and performance to support operational and leadership decisions.
• Support HR policy implementation, compliance, audit readiness, employee engagement, culture initiatives, feedback mechanisms, and people-related communications.
• Maintain organized and audit-ready employee documentation across HRMIS and Google Drive while ensuring appropriate data privacy and access controls.
• Support the CEO and leadership team with people-related reports, meeting materials, action tracking, and communication of key people initiatives.

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3–5 years of experience in HR Operations or People Operations and Culture roles.
• Experience coordinating across functions including HR, Legal, and Finance.

Desired Skills

• Strong collaboration and stakeholder management skills across diverse teams.
• Ability to translate people data and insights into practical actions and process improvements.
• Strong organizational and coordination skills with the ability to manage multiple priorities.
• High attention to detail and accuracy in documentation, payroll inputs, and data management.
• Strong time management skills and the ability to meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills with the ability to engage professionally at different levels.
• Strong problem-solving skills and the ability to identify gaps and follow through to resolution.
• Comfort working with HR systems and maintaining accurate, reliable employee data.
• Adaptability and flexibility when working with evolving processes and organizational needs.

How to Apply

Interested candidates should submit a detailed CV and cover letter outlining their suitability for the People and Culture Coordinator role to [email protected].

Applications will be reviewed on a rolling basis, and Pezesha may close the recruitment process once a suitable candidate is identified. Due to the high volume of applications, only shortlisted candidates will be contacted.

Pezesha is an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. The company welcomes applications from all qualified individuals regardless of background, gender, or identity.