Underwriting Associate

Kenya Orient Life is hiring an Underwriting Associate to join its Operations team in Nairobi. This Underwriting Associate jobs in Kenya opportunity is ideal for insurance professionals seeking to build a rewarding career with Kenya Orient Life careers while exploring the latest Underwriting Associate vacancies in the life insurance sector.

Key Job Information

• Position: Underwriting Associate
• Company: Kenya Orient Life Assurance Limited
• Location: Nairobi, Kenya
• Employment Type: Full-Time
• Experience Level: Mid-Level
• Reports To: Life Operations Supervisor
• Application Deadline: Tuesday, 4 August 2026

About Kenya Orient Life Careers

Kenya Orient Life Assurance Limited is one of Kenya’s leading life insurance providers, offering innovative financial protection and investment solutions to individuals, families, and corporate clients. The company is committed to delivering quality insurance services supported by operational excellence, integrity, and customer-focused solutions.

Professionals interested in jobs at Kenya Orient Life enjoy opportunities to develop their technical expertise while contributing to a business that continuously invests in service excellence, innovation, and sustainable growth within the insurance industry.

Underwriting Associate Jobs in Nairobi

The Underwriting Associate plays an important role in supporting efficient policy administration by processing new business applications, evaluating underwriting risks, preparing policy documentation, and responding to customer enquiries. The successful candidate will ensure every transaction complies with underwriting standards, internal policies, and regulatory requirements.

This position also works closely with sales, claims, registry, and operations teams to improve customer experience while supporting business growth. Candidates searching for life insurance jobs in Kenya will find this role offers valuable exposure to underwriting, policy servicing, and continuous process improvement.

Key Responsibilities

• Process new life insurance applications accurately while meeting established turnaround times.
• Assess underwriting risks by reviewing application forms, KYC documentation, medical reports, and supporting records.
• Calculate premiums, policy loans, surrender values, and repayment schedules with a high level of accuracy.
• Prepare, issue, and dispatch policy documents, endorsements, certificates, and related customer correspondence.
• Monitor outstanding underwriting requirements and coordinate timely policy issuance.
• Review policy alterations, paid-up requests, surrenders, endorsements, and other servicing transactions.
• Respond promptly to customer enquiries, requests, and complaints while maintaining exceptional service standards.
• Support customer retention initiatives by engaging policyholders considering policy cancellations.
• Monitor policy loans and follow up with clients regarding repayment obligations.
• Provide technical underwriting guidance to the sales team while contributing to premium growth objectives.
• Collect market intelligence to support product enhancement and business development initiatives.
• Participate in product development, system automation projects, and operational process improvements.
• Support claims review activities by ensuring documentation is complete and accurate.
• Prepare operational reports and management information as required.
• Maintain accurate policy records while ensuring compliance with company policies, underwriting standards, and regulatory requirements.
• Collaborate with internal departments to promote knowledge sharing, continuous learning, and operational excellence.

Required Qualifications

• Bachelor’s degree in Insurance, Business Administration, Finance, or a related discipline.
• Pass in at least two (2) ACII papers or an equivalent professional insurance qualification.
• Minimum of two (2) years of experience in underwriting or life insurance operations.
• Strong understanding of underwriting principles, policy administration, and insurance regulations.
• Excellent analytical, communication, and customer service skills.
• Proficiency in Microsoft Office applications and insurance management systems.
• Candidates searching for ACII insurance jobs in Kenya with practical underwriting experience are encouraged to apply.

Preferred Qualifications

• Experience handling policy servicing, endorsements, and claims support.
• Knowledge of customer retention strategies within the insurance industry.
• Ability to work under pressure while maintaining accuracy and attention to detail.
• Strong interpersonal skills with the ability to collaborate across multiple departments.

Benefits and Compensation

• Opportunity to work with one of Kenya’s respected life insurance companies.
• Professional development and continuous learning opportunities.
• Exposure to underwriting, policy administration, and operational improvement projects.
• Collaborative working environment that supports career growth.
• An excellent opportunity for professionals seeking insurance careers in Kenya.

How to Apply for Underwriting Associate Jobs at Kenya Orient Life

Candidates interested in apply for Underwriting Associate job in Kenya should submit their applications through the official Kenya Orient Life recruitment portal by clicking the designated application link before Tuesday, 4 August 2026. Ensure your CV and supporting documents clearly demonstrate your qualifications, professional certifications, and relevant underwriting experience.

If you are looking for Kenya insurance vacancies 2026, finance and insurance jobs in Nairobi, or work at Kenya Orient Life, this opportunity offers an excellent platform to build your career with a reputable life insurance company. Only shortlisted candidates will be contacted for the next stage of the recruitment process.