Corporate Communications Officer II

The Social Health Authority (SHA) is seeking a qualified Corporate Communications Officer II to join their dynamic communications team in Nairobi, Kenya. This is an excellent opportunity for a communications professional to contribute to public health messaging and stakeholder engagement at one of Kenya’s key health sector institutions.

Key Job Information

Position: Corporate Communications Officer II (Reference: SHA/233/2025)

Location: Nairobi, Kenya (Ragati Road)

Employment Type: Permanent and Pensionable

Position Level: SHA 8

Experience Level: Mid-level

Number of Positions: 1

Application Deadline: November 18, 2025, 6:00 PM

Application Status: Open to all qualified candidates

About the Social Health Authority

The Social Health Authority (SHA) is a pivotal institution within Kenya’s healthcare ecosystem, dedicated to ensuring accessible and quality health services for all Kenyans. As a government agency operating at the forefront of health sector reforms, SHA plays a critical role in implementing policies, programs, and initiatives that strengthen the nation’s health infrastructure and improve population health outcomes.

Located at Ragati Road in Nairobi, the Authority serves as a central hub for coordinating health communications, stakeholder engagement, and public awareness campaigns across Kenya. The organization operates with a commitment to transparency, accountability, and excellence in public service delivery. SHA’s communications team works to bridge the gap between health policy and public understanding, ensuring that vital health information reaches diverse audiences through strategic, multi-channel communication approaches.

As an equal opportunity employer, the Social Health Authority champions diversity, gender equality, and inclusive workplace practices. The organization values integrity, professionalism, and innovation, creating an environment where talented communications professionals can grow their careers while making meaningful contributions to Kenya’s health sector transformation.

Job Description

The Corporate Communications Officer II position represents a strategic role within SHA’s communications department, responsible for managing various aspects of the Authority’s external and internal communications portfolio. This mid-level position offers the opportunity to work on high-impact public health campaigns, media relations initiatives, and stakeholder engagement programs that directly influence public perception and understanding of health services in Kenya.

In this role, the successful candidate will serve as a key member of the communications team, working collaboratively with colleagues across different departments to develop and implement comprehensive communication strategies. The position requires someone who can balance multiple priorities, from organizing large-scale public events to crafting compelling media content that resonates with diverse audiences. The role demands creativity, attention to detail, and the ability to translate complex health policy information into accessible, engaging public communications.

The Corporate Communications Officer II will report to senior communications leadership and will have opportunities to represent the Authority at various forums, events, and media engagements. This position is ideal for a communications professional looking to advance their career in public sector communications while contributing to Kenya’s health sector development goals.

Key Responsibilities

The Corporate Communications Officer II will be entrusted with a diverse portfolio of communications responsibilities that are essential to SHA’s public engagement and information dissemination efforts:

Event Management and Public Engagement

• Plan, coordinate, and execute public events that promote SHA’s programs, services, and health initiatives across various communities and stakeholder groups
• Manage all logistical aspects of events including venue selection, vendor coordination, participant registration, and post-event evaluation
• Develop event concepts and themes that align with SHA’s strategic communications objectives and public health messaging priorities
• Coordinate with internal departments and external partners to ensure seamless event execution and maximum stakeholder engagement

Media Relations and Content Development

• Prepare comprehensive media briefs, press releases, and background materials for journalists and media outlets covering SHA activities
• Draft speeches, talking points, and presentations for senior management and Authority leadership for various public forums and engagements
• Develop radio and television infomercials that effectively communicate health messages and SHA initiatives to broad audiences
• Monitor media coverage and prepare media analysis reports to track public perception and communication effectiveness

Content Creation and Publications

• Collect, compile, and curate information for the preparation of the Authority’s newsletter and supplementary publications
• Write engaging articles, feature stories, and informational pieces that highlight SHA’s work, achievements, and impact on health service delivery
• Ensure all publications maintain consistent brand messaging, visual identity, and editorial standards
• Coordinate with graphic designers and external vendors for publication production and distribution

Strategic Communications Planning

• Develop innovative proposals for identifying and engaging appropriate media channels to disseminate information about Authority activities and programs
• Research and recommend emerging communication platforms and technologies that can enhance SHA’s reach and engagement with target audiences
• Create content strategies for different media channels including print, broadcast, digital, and social media platforms

Reporting and Documentation

• Prepare detailed reports on communications activities, campaigns, and initiatives, including metrics on reach, engagement, and effectiveness
• Maintain comprehensive documentation of all communications materials, campaigns, and public engagement activities
• Provide regular updates to management on communications progress, challenges, and opportunities

Exhibitions and Trade Fairs

• Coordinate SHA’s participation in exhibitions, trade fairs, and public forums by managing booth design, materials preparation, and staff coordination
• Develop engaging exhibition concepts and interactive displays that effectively communicate SHA’s mission and services
• Manage relationships with exhibition organizers, vendors, and partner organizations

Required Qualifications

To be considered for the Corporate Communications Officer II position, candidates must meet the following essential requirements:

Educational Requirements

• Bachelor’s degree in Public Communication, Public Relations, Mass Communication, or equivalent qualification from a recognized and accredited institution
• Academic transcripts demonstrating successful completion of the degree program

Technical Skills

• Demonstrated proficiency in computer applications including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong written and verbal communication skills in English with the ability to produce clear, concise, and grammatically correct content
• Ability to work with various digital communication tools and platforms

Professional Competencies

• Excellent organizational and project management skills with the ability to handle multiple tasks simultaneously
• Strong interpersonal skills and the ability to work collaboratively with diverse teams and stakeholders
• Creative thinking and problem-solving abilities
• Attention to detail and commitment to quality in all communications outputs
• Ability to work under pressure and meet tight deadlines

Preferred Qualifications

While not mandatory, the following qualifications will be considered advantageous and may strengthen an application:

• Previous experience working in public sector communications, government agencies, or health-related organizations
• Experience in organizing and managing large-scale public events, conferences, or community engagement programs
• Professional certifications in public relations, communications, or related fields
• Experience in developing multimedia content including video production, graphic design, or digital storytelling
• Knowledge of health communications, public health messaging, or medical communications
• Familiarity with social media management and digital marketing strategies
• Experience in media relations and working with journalists and media outlets
• Proficiency in additional languages commonly spoken in Kenya
• Membership in professional communications associations or bodies
• Knowledge of Kenya’s health sector landscape and public health policy environment

Benefits and Compensation

This is a permanent and pensionable position at SHA Grade 8, offering competitive compensation aligned with government salary scales and a comprehensive benefits package that includes:

• Permanent employment with job security and career stability in Kenya’s public service
• Contributory pension scheme ensuring financial security for retirement
• Medical coverage for the employee and eligible dependents
• Leave entitlements including annual leave, sick leave, and maternity/paternity leave as per government regulations
• Professional development opportunities including training programs, workshops, and capacity-building initiatives
• Opportunity to work on impactful health communications initiatives that affect millions of Kenyans
• Collaborative work environment with experienced communications and health professionals
• Career progression pathways within SHA’s organizational structure

Constitutional and Compliance Requirements

In accordance with Chapter Six of the Constitution of Kenya, all applicants must satisfy integrity requirements by submitting valid and current copies of the following clearance documents:

• Certificate of Good Conduct from the Directorate of Criminal Investigations (DCI)
• Tax Compliance Certificate from the Kenya Revenue Authority (KRA)
• Clearance Certificate from the Higher Education Loans Board (HELB)
• Clearance Certificate from the Ethics and Anti-Corruption Commission (EACC)
• Credit Reference Bureau (CRB) report demonstrating creditworthiness

These documents must be current and valid at the time of application submission. Applications without complete clearance documentation will not be considered.

How to Apply

The Social Health Authority accepts applications through both online and physical submission methods. Interested candidates should carefully review the application requirements and ensure all documents are complete before submission.

Online Application Process

To submit your application online, follow these steps:

• Create an account on the SHA recruitment portal
• Complete your profile by filling in your details in all relevant sections
• Click on the “Vacancies” tab to view available positions
• On the jobs list, click “View Details” to access the Corporate Communications Officer II position details
• At the bottom section of the job details page, click “Apply” to submit your application

Physical Application Submission

Alternatively, candidates may submit physical applications addressed to:

The Chairperson
Social Health Authority
P.O. Box 30443-00100
Ragati Road
Nairobi, Kenya

Required Application Documents

All applications must include the following documents:

• A cover letter demonstrating your suitability for the Corporate Communications Officer II position and how your qualifications align with the role requirements
• A detailed curriculum vitae (CV) outlining your educational background, professional experience, skills, and achievements
• Copies of academic certificates and transcripts (Bachelor’s degree and any other relevant certifications)
• Copies of professional certificates, if applicable
• Contacts of at least three professional referees who can attest to your qualifications and work experience
• Valid copies of all constitutional compliance certificates as listed above

Application Deadline: November 18, 2025, at 6:00 PM East Africa Time. Late applications will not be accepted.

Interested candidates should apply using the Apply Now button below or submit physical applications to the address provided above.

Important Notes

• The Social Health Authority is an equal opportunity employer committed to diversity and gender equality in its workforce
• Canvassing for this position will lead to automatic disqualification
• Only shortlisted candidates will be contacted for interviews
• SHA does not charge any fee at any stage of the recruitment process
• Any form of canvassing or lobbying will result in immediate disqualification

This is an exceptional opportunity for communications professionals seeking meaningful career opportunities in health sector communications in Kenya. Join the Social Health Authority team and contribute to transforming health communications and public engagement across the nation.