Operations Team Member – 20 Positions

Java House is hiring an Operations Team Member to join its hospitality team in Nairobi, Kenya. This Operations Team Member jobs in Nairobi opportunity is ideal for customer-focused individuals seeking career growth through Java House careers and latest Operations Team Member vacancies. The role offers hands-on experience in food service, customer care, kitchen support, and restaurant operations within one of East Africa’s leading restaurant brands.

Key Job Information

• Position: Operations Team Member
• Location: Nairobi, Kenya
• Employment Type: Full-Time
• Experience Level: Entry-Level
• Experience Required: 0 Years
• Vacancies: 20
• Application Deadline: 09 August 2026
• Employer: Java House

About Java House

Java House is one of East Africa’s leading restaurant and coffee brands, renowned for delivering exceptional dining experiences, quality food, and outstanding customer service. The company operates multiple outlets across the region and offers exciting career opportunities within the hospitality industry.

Candidates searching for jobs at Java House and Java House vacancies 2026 are attracted by the company’s strong service culture, training opportunities, and commitment to operational excellence.

Operations Team Member Job Description – Hospitality Jobs in Nairobi

The Operations Team Member will support daily restaurant operations by assisting with food service, customer engagement, cleanliness, food preparation, and kitchen hygiene. The role requires teamwork, attention to detail, and commitment to delivering exceptional guest experiences.

This Operations Team Member vacancy in Nairobi is suitable for energetic individuals who enjoy working in fast-paced hospitality environments and are passionate about customer satisfaction.

Key Responsibilities

• Deliver food orders from the kitchen to customers promptly and accurately.
• Ensure food presentation, temperature, and quality meet company standards.
• Take customer orders and provide timely food and beverage service.
• Present bills accurately and process customer payments efficiently.
• Maintain cleanliness of dining areas, service stations, and workspaces.
• Support food preparation, storage, and production activities.
• Assist with restocking condiments, supplies, and service items.
• Ensure proper cleaning and sanitization of kitchen equipment and utensils.
• Maintain hygiene standards in guest and staff washrooms.
• Dispose of waste appropriately and clean grease traps as required.
• Support opening and closing procedures based on operational needs.
• Follow all food safety, sanitation, HACCP, and company operating procedures.

Required Qualifications – Restaurant Jobs in Kenya

• KCSE certificate with a minimum mean grade of C (Plain).
• Strong interest in the hospitality and food service industry.
• Excellent customer service and communication skills.
• Ability to work effectively under pressure and during busy shifts.
• Strong teamwork, interpersonal, and problem-solving abilities.
• Basic housekeeping and cleanliness management skills.
• Candidates pursuing hospitality careers in Kenya should demonstrate reliability, adaptability, and a positive attitude.

Preferred Qualifications

• Knowledge of food safety standards and HACCP principles.
• Experience in food and beverage operations or customer service environments.
• Familiarity with restaurant menu items and upselling techniques.
• Ability to make quick decisions and multitask effectively.

Benefits and Compensation

• Opportunity to work with a leading hospitality brand.
• Hands-on training and professional development opportunities.
• Exposure to restaurant operations, customer service, and food production.
• Career growth opportunities for professionals seeking food service jobs in Nairobi.
• Dynamic team-oriented work environment focused on excellence.

How to Apply for Operations Team Member Jobs at Java House

Candidates interested in Operations Team Member job opportunities today should submit their applications before the stated deadline. Applicants pursuing hospitality jobs in Nairobi are encouraged to review all eligibility requirements carefully and ensure their application documents are complete.

Prepare an updated CV highlighting customer service, hospitality, food handling, or teamwork experience. Those looking to apply for Operations Team Member jobs in Nairobi and work at Java House should submit their applications early, as only shortlisted candidates will proceed to the next stage of the recruitment process.