Order to Cash Analyst

Safaricom is Hiring an Order to Cash Analyst in Nairobi, Kenya

About Safaricom

Safaricom is the leading telecommunication company in East Africa, with a purpose to transform lives by connecting people to people, people to opportunities, and people to information. The company keeps over 42 million customers connected and plays a critical role in society, supporting over one million jobs both directly and indirectly.

Founded in 1997 as a fully owned subsidiary of Telkom Kenya, Safaricom underwent a 40 percent acquisition by Vodafone Group PLC in May 2000, followed by a public offering of 25 percent shares through the Nairobi Securities Exchange (NSE) in 2008. Under the leadership of its first CEO Michael Joseph, the company experienced remarkable growth, expanding from 20,000 to 16.71 million subscribers, largely due to innovative products like M-PESA introduced in 2007.

With annual revenues of close to KES 298 Billion ($2.5 billion) as of March 2022 and a total economic value estimated at KES 362 Billion ($3.2 billion) for the 12 months through March 2021, Safaricom continues to be a major economic force in the region.

Order to Cash Analyst at Safaricom Position Overview

Safaricom is hiring an Order to Cash Analyst based in Nairobi, Kenya. Reporting to the Order to Cash Team Lead, the successful candidate will be responsible for executing daily and regular tasks within the order to cash section. This role involves risk mitigation through effective application of internal controls, account reconciliations, supporting month-end close processes, and maintaining accounting ledgers in accordance with Safaricom policies while ensuring compliance with International Financial Reporting Standards (IFRS).

Key Responsibilities of the Order to Cash Analyst

Controls and Risk Management

• – Ensure appropriate controls are implemented and monitored in order to cash processes
• – Reduce risk through daily review of dealer receipt accounts, operational and retail center cash management
• – Regularly update the risk control matrix, clearly highlighting risks, controls, and mitigation strategies
• – Implement and maintain all financial controls and systems within the section

Financial Operations

• – Perform daily account reconciliations to ensure accuracy and completeness
• – Support daily billing processes for corporate, fiber, collocation, sundry, and roaming partners
• – Monitor automated billing and receipting processes and make necessary interventions
• – Approve and release retail orders in a timely manner
• – Assist in debt management, accounting, and collection activities

Data Management and System Support

• – Create and manage customer accounts that fall within the Order to Cash processes
• – Oversee finance retail processes and ensure timely resolution of reconciling matters from M-PESA float and ERP POS reconciliation
• – Work with stakeholders to ensure proper mapping of finance processes across all products
• – Support month-end closing processes, ensuring timeliness, accuracy, completeness, and compliance with company policies and IFRS

Stakeholder Management

• – Maintain excellent working relationships with internal and external partners including dealers, roaming partners, retail centers, and credit control teams
• – Provide decision support by reviewing business case documents and outlining finance support for products
• – Identify and recommend potential operational efficiencies and improvements to working practices and procedures

Qualifications and Requirements

Education and Experience

• – Business-related bachelor’s degree from a recognized university
• – Professional accounting qualification: CPA(K), ACCA, CIMA, or ACA
• – 3-5 years of accounting/finance experience
• – Experience working with accounting systems such as Oracle, Hyperion, SAP, etc.

Technical Competencies

• – Proficiency in Excel, data analytics, and various data analysis tools
• – Knowledge of accounting standards and their application within finance and related systems
• – Proven experience in digital process digitization and automation
• – Strategic thinking ability for shaping processes, people, and systems
• – Quick identification of risks and ability to capture accounting implications
• – Strong analytical skills with keen attention to detail

Personal Attributes

• – Self-driven, results-oriented, and proactive with ability to work without supervision
• – Excellent customer service and interpersonal skills
• – Strong stakeholder management abilities
• – High computer literacy and drive for results

How to Apply

If you feel that you are up to the challenge and possess the necessary qualifications and experience, kindly proceed to update your candidate profile on the Safaricom recruitment portal and click on the apply button. Remember to attach your resume.