Manager, Strategy, Planning & Performance Management

Eldoret Water and Sanitation Co. Ltd is seeking a Manager, Strategy, Planning & Performance Management to coordinate strategic planning, business planning, performance management, monitoring and evaluation functions. The position will help translate organizational objectives into measurable departmental and individual targets, monitor implementation and support sustainable organizational performance under a five-year contract.

Key Job Information

• Job Title: Manager, Strategy, Planning & Performance Management
• Job Grade: 3
• Employer: Eldoret Water and Sanitation Co. Ltd
• Department: Administration
• Terms of Engagement: 5 Year Contract
• Application Closing Date: 02 October 2026
• Minimum Experience: 12 years of relevant experience

About the Role

The Manager will oversee processes that connect the organization’s strategy, business plans, budgets, performance targets and measurable outcomes. The role will coordinate performance monitoring and evaluation, strategic research, risk management, resource mobilization and performance improvement initiatives while providing management and Board-level reporting.

Key Responsibilities

Strategic Planning and Business Planning

• Coordinate the development, implementation and review of the organization’s Strategic Plan.
• Translate strategic objectives into annual business plans, departmental work plans and measurable performance targets.
• Coordinate the development, review and implementation of the organization’s Annual Performance Contract and related performance instruments.
• Coordinate departmental planning, target setting and performance review processes.
• Support the development of the annual budget by ensuring alignment between financial resources and strategic priorities.
• Monitor the linkage between strategy, budgets, work plans, KPIs and performance outcomes.

Performance Management and Monitoring

• Develop and maintain an effective organizational performance management framework.
• Coordinate preparation, consolidation and monitoring of departmental and divisional performance targets.
• Monitor strategic initiatives, programmes and projects against approved plans, budgets, timelines and performance indicators.
• Develop and maintain a comprehensive Key Performance Indicator (KPI) framework.
• Coordinate quarterly, half-yearly and annual performance reviews and prepare performance reports for management and the Board.
• Conduct performance gap analysis and recommend appropriate corrective and improvement measures.
• Coordinate performance improvement initiatives across the organization.

Monitoring, Evaluation and Strategic Research

• Coordinate monitoring and evaluation of strategic programmes, projects and organizational initiatives.
• Support management in developing evidence-based strategies and interventions to improve organizational performance.
• Undertake environmental scanning, benchmarking and analysis of industry, regulatory, economic and operational trends affecting the organization.
• Conduct strategic research and provide management with timely information for decision-making.
• Coordinate customer, stakeholder and organizational performance surveys where applicable.
• Provide technical support to departments in developing appropriate and measurable performance indicators.

Performance Reporting and Dashboards

• Coordinate preparation of management dashboards and performance scorecards.
• Prepare reports, presentations and briefs on organizational strategy and performance for management and Board consideration.
• Ensure proper documentation and maintenance of strategic planning and performance management records.
• Monitor the quality and timeliness of performance monitoring and reporting.

Resource Mobilization and Risk Management

• Develop, implement, coordinate and review ELDOWAS resource mobilization strategies.
• Develop funding proposals and coordinate government and donor management to attract human and financial resources for expansion of water and sanitation coverage.
• Develop a risk management policy and framework for ELDOWAS.
• Implement risk management policies and strategies and ensure risk registers are operational at all departmental levels.
• Advise on appropriate risk mitigation strategies.

Organizational Development and Compliance

• Support organizational change, innovation and continuous improvement initiatives.
• Mentor, coach and develop staff within the Strategy, Planning & Performance Management function.
• Ensure compliance with applicable laws, regulations, government directives, regulatory requirements and organizational policies relating to planning and performance management.

Key Performance Areas

• Implementation of the Strategic Plan and achievement of strategic objectives.
• Effectiveness of organizational performance management systems.
• Achievement of departmental and organizational KPIs.
• Quality and timeliness of performance monitoring and reporting.
• Implementation of performance improvement initiatives.
• Quality of business planning and strategy review processes.
• Effectiveness of monitoring, evaluation and performance analysis.
• Alignment of strategy, plans, budgets and performance targets.

Qualifications and Requirements

• Bachelor’s Degree in Strategic Management, Business Administration, Economics, Finance, Commerce, Statistics, Planning, Development Studies or a related field.
• Master’s Degree in Strategic Management, Business Administration, Economics, Finance, Planning, Monitoring & Evaluation or a related field.
• At least 12 years of relevant experience, including five years in a senior management position.
• Completion of a management course lasting not less than four weeks.
• Professional qualifications in a relevant field will be an added advantage.
• Membership in a relevant professional body, where applicable.
• Demonstrable knowledge of strategic planning, performance management, monitoring and evaluation.

Key Skills and Competencies

• Strategic planning and implementation.
• Performance management, monitoring and evaluation.
• KPI development, performance scorecards and organizational dashboards.
• Data analysis and interpretation.
• Management and performance report preparation and analysis.
• Strong analytical and problem-solving skills.
• Excellent planning and organizational skills.
• Strong project and programme management skills.
• Change management and continuous improvement skills.
• Ability to work effectively with cross-functional teams.
• Excellent communication, stakeholder-management, negotiation and presentation skills.
• Strong leadership and managerial skills.
• High levels of integrity, accountability, professionalism and ethical values.

Required Documents

• Application Letter
• Curriculum Vitae
• Certified Copies of Certificates and Testimonials

How to Apply

Applications for the Manager, Strategy, Planning & Performance Management position should be submitted together with the required documents before the closing date of 02 October 2026. The vacancy information provided does not specify an application email address, online application portal or physical submission address.