Call Centre Telesales Officer

Ngao Credit is hiring a Call Centre Telesales Officer to join its customer acquisition team in Kenya. This Call Centre Telesales Officer jobs in Kenya opportunity is ideal for experienced telesales professionals looking to advance their careers through Ngao Credit careers and exploring Call Centre Telesales Officer job opportunities today.

Key Job Information

• Position: Call Centre Telesales Officer
• Location: Kenya
• Employment Type: Full-Time
• Experience Level: Mid-Level
• Salary Range: Not Specified
• Application Deadline: Not Specified

About Ngao Credit

Ngao Credit is a financial services institution committed to providing accessible credit solutions that empower individuals and businesses. The organization focuses on delivering customer-centered financial products while maintaining professionalism, integrity, and innovation.

Professionals interested in jobs at Ngao Credit will join a performance-driven workplace that values teamwork, customer satisfaction, and continuous professional growth. Employees are encouraged to develop their skills while contributing to the organization’s success.

Call Centre Telesales Officer Jobs in Kenya – Job Description

Ngao Credit is seeking a motivated Call Centre Telesales Officer to generate leads, close sales over the phone, and build strong customer relationships. The successful candidate will identify customer needs, recommend suitable products and services, and handle inquiries and complaints professionally.

This position is ideal for candidates seeking a Call Centre Telesales Officer vacancy in Kenya who possess excellent communication skills and enjoy achieving sales targets in a fast-paced financial services environment.

Key Responsibilities

• Generate quality sales leads through outbound telephone calls.
• Promote and sell the organization’s financial products and services.
• Identify customer needs and recommend suitable solutions.
• Build and maintain positive customer relationships.
• Respond promptly to customer inquiries, complaints, and requests.
• Accurately record customer interactions using CRM systems.
• Achieve assigned sales and performance targets.
• Collaborate with colleagues to improve customer service and sales outcomes.

Required Qualifications – Telesales Jobs in Kenya

• Minimum of two years’ experience in a telesales role, preferably within a microfinance institution.
• Diploma or Degree from a recognized institution.
• Proficiency in Microsoft Word, Excel, email, and internet applications.
• Excellent spoken and written English communication skills.
• Experience using CRM systems and customer relationship management practices.
• Candidates searching for CRM jobs in Kenya with strong customer service skills are encouraged to apply.

Preferred Qualifications – Ngao Credit Vacancies 2026

• Experience in banking, lending, or financial services.
• Strong negotiation and persuasion skills.
• Ability to work independently while meeting deadlines.
• Excellent problem-solving and organizational abilities.

Benefits and Compensation

• Opportunity to work in a growing financial services organization.
• Supportive and collaborative work environment.
• Professional development and career advancement opportunities.
• Performance-driven culture that rewards results.
• Ideal opportunity for professionals seeking latest Call Centre Telesales vacancies.

How to Apply for Call Centre Telesales Officer Jobs at Ngao Credit

Candidates interested in apply for Call Centre Telesales Officer job in Kenya opportunities should send an updated CV to [email protected]. Ensure your application highlights relevant telesales experience, customer service achievements, and technical skills.

Applicants looking for work at Ngao Credit, Microfinance careers in Kenya, and fresh Call Centre Telesales positions 2026 are encouraged to submit their applications as soon as possible. Only shortlisted candidates will be contacted for the next stage of the recruitment process.