Export Sales Admin Coordinator

Tropical Heat is hiring for the Export Sales Admin Coordinator position in Kenya. This is a full time, mid level role. Qualification level: Bachelors; experience: 0 – 4 yrs. The Export Sales Admin Coordinator provides administrative and operational support to the export sales team, ensuring that customer orders, export documentation, shipping arrangements, invoicing, and sales records are processed accurately and on time… Applications close on 13 November 2026.

The role acts as a key link between customers, the sales team, logistics, finance, production, and external shipping partners to ensure smooth and efficient execution of export orders.

Key Responsibilities

Export Sales Administration

Customer & Sales Support

Serve as a point of contact for customers regarding order status, documentation, delivery schedules, and routine queries.

Key responsibilities

• Coordinate and process export customer orders from receipt through to shipment.
• Prepare and maintain sales orders, proforma invoices, commercial invoices, packing lists, and other relevant documentation.
• Ensure customer orders are accurately captured in the system and updated throughout the order cycle.
• Monitor order status and proactively follow up on pending actions.
• Maintain accurate and up-to-date customer and sales records.
• Respond to customer enquiries promptly and professionally.

Requirements

• Bachelor's degree in Business Administration, International Business, Supply Chain, Sales, Logistics, or…

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