Senior Associate, Employee Relations, Performance

I&M Bank is hiring a Senior Associate, Employee Relations, Performance to join its Human Resources team in Nairobi. This Senior Associate, Employee Relations, Performance jobs in Nairobi opportunity is ideal for experienced HR professionals seeking to advance their careers in the banking industry while contributing to employee relations, performance management, and workplace wellness initiatives.

Key Job Information

• Position: Senior Associate, Employee Relations, Performance
• Company: I&M Bank
• Location: Nairobi, Kenya
• Employment Type: Full-Time
• Experience: 3–4 Years
• Industry: Banking
• Application Deadline: 7th August 2026

About I&M Bank

I&M Bank is one of East Africa’s leading financial institutions, delivering innovative banking solutions to individuals, businesses, and corporate clients. The Bank is committed to operational excellence, customer satisfaction, and developing talented professionals who contribute to sustainable business growth.

The Bank fosters a high-performance culture built on integrity, innovation, collaboration, and continuous learning while investing in employee wellbeing and professional development.

Senior Associate, Employee Relations, Performance Job Description

The successful candidate will support the execution of employee relations, performance management, and employee wellness initiatives while ensuring compliance with Kenyan labour laws and the Bank’s HR policies. The role requires close collaboration with HR Business Partners, line managers, and employees to promote a fair, compliant, and engaging work environment.

The position also supports organizational culture, employee engagement, recognition programmes, policy implementation, and performance reporting while maintaining high standards of confidentiality and governance.

Key Responsibilities

• Support the interpretation, implementation, and communication of HR policies and employment regulations.
• Manage disciplinary cases, employee grievances, workplace conduct issues, and appeals while ensuring procedural fairness.
• Maintain accurate employee relations records and documentation for compliance and audit purposes.
• Provide guidance to managers on employee relations matters and labour law compliance.
• Participate in disciplinary hearings and ensure proper documentation throughout the process.
• Maintain productive relationships with employee representatives and workplace committees.
• Coordinate performance review schedules and monitor timely completion of performance evaluations.
• Maintain performance records, generate reports, and support goal setting and feedback processes.
• Coordinate employee wellness programmes and engagement activities in collaboration with service providers.
• Support diversity, inclusion, employee recognition, and workplace engagement initiatives.
• Prepare communication materials relating to HR policies, wellness programmes, and employee engagement.
• Contribute to the continuous improvement of HR policies, procedures, and employee experience.

Required Qualifications

• Bachelor’s degree in Human Resource Management, Business Administration, or a related discipline.
• Membership with the Institute of Human Resource Management (IHRM).
• CHRP-K certification will be an added advantage.
• 3–4 years of HR generalist experience with strong exposure to employee relations, performance management, and employee wellness.
• Solid understanding of Kenyan Labour Laws and HR compliance requirements.
• Experience handling disciplinary cases, grievance management, and employee relations processes.
• Experience supporting employee engagement, recognition, and wellness programmes.

Preferred Qualifications

• Experience working within the banking or financial services sector.
• Knowledge of HR information systems and employee performance reporting.
• Experience supporting organizational change management initiatives.
• Professional HR certifications beyond the minimum requirements will be an added advantage.

Benefits and Compensation

• Opportunity to build a rewarding HR career with a leading commercial bank.
• Exposure to strategic employee relations and performance management initiatives.
• Professional development and continuous learning opportunities.
• Collaborative and inclusive work environment.
• Competitive remuneration and employee benefits package.

How to Apply for Senior Associate, Employee Relations, Performance Jobs at I&M Bank

If you meet the qualifications and experience required for this role, submit your application through the official I&M Bank Careers Portal before 7th August 2026. Ensure your updated CV highlights your employee relations, performance management, HR compliance, and employee engagement experience.

Only shortlisted candidates will be contacted for the next stage of the recruitment process.