Senior Manager, Digital Payments

KCB Group is hiring a Senior Manager, Digital Payments to join their team in Kenya. This Senior Manager Digital Payments jobs in Kenya opportunity is ideal for experienced digital banking professionals seeking KCB Group careers and exploring latest digital payments vacancies.

Key Job Information

• Position: Senior Manager, Digital Payments
• Location: Kenya
• Employment Type: Full-time
• Experience Level: Management
• Salary Range: Not provided
• Application Deadline: 7 August 2026

About KCB Group

KCB Group is one of Africa’s leading financial institutions, delivering innovative banking solutions across Kenya and regional markets. The group provides retail, corporate, and digital financial services while focusing on technology-driven solutions that improve customer experiences.

Through continuous innovation and strategic investments, KCB Group creates opportunities for professionals seeking jobs at KCB Group. The organization promotes digital transformation, financial inclusion, and customer-focused solutions across its business divisions.

Senior Manager, Digital Payments Job Description

The Senior Manager, Digital Payments is responsible for driving the growth, performance, and strategic direction of digital payments, wealth, and investment products. The role ensures innovative solutions are developed, launched, and optimized to deliver business growth and exceptional customer experiences.

This position leads digital product strategy, manages partnerships, oversees product performance, and drives adoption across mobile applications, wallets, and embedded payment platforms. Professionals searching for Senior Manager Digital Payments vacancy in Kenya will find this role suited for experienced digital banking leaders.

Senior Manager Digital Payments Jobs in Kenya: Key Responsibilities

• Develop digital payments, wealth, and investment product strategies aligned with business objectives and performance targets.
• Create commercial models that improve revenue growth, operational efficiency, and customer value across digital channels.
• Coordinate product activities with marketing and customer experience teams to increase engagement and improve customer satisfaction.
• Monitor digital payments portfolio performance to drive customer adoption, retention, and reduced product attrition.
• Launch and scale payment features across mobile apps, wallets, and embedded platforms while ensuring secure customer journeys.
• Collaborate with fintech partners, payment networks, technology teams, and internal stakeholders to deliver integrated solutions.
• Manage product requirements, documentation, implementation, and customization of digital payment solutions.
• Identify and implement process improvements through collaboration with technology and business teams.
• Analyze product performance data, customer insights, and market research to recommend growth opportunities.
• Coach and mentor team members while providing leadership in executing digital product strategies.

Required Qualifications

• Bachelor’s degree from a recognized university in a relevant discipline.
• Professional qualification in Product Management, Project Management, Agile Practices, or Digital Payments.
• Minimum six years of managerial experience leading digital product management functions and teams.
• Experience managing digital payments, wallets, investment products, or financial technology solutions.
• Proven experience delivering consumer products and services in high-growth environments.
• Strong project management, stakeholder engagement, and team leadership capabilities.
• Experience in sales of financial services is an added advantage.

Preferred Qualifications

• Experience scaling digital banking products across mobile and online platforms.
• Strong understanding of payment ecosystems, fintech partnerships, and emerging technologies.
• Ability to translate customer insights into commercially successful digital solutions.
• Experience managing innovation projects within financial services organizations.

Benefits and Compensation

• Opportunity to lead digital transformation initiatives within a leading African bank.
• Exposure to innovative payment technologies, fintech partnerships, and digital ecosystems.
• Professional growth opportunities within the financial technology and banking sector.
• Opportunity to develop customer-focused digital products with regional impact.
• Competitive leadership environment for professionals seeking apply for digital banking jobs in Kenya.

How to Apply for Senior Manager Digital Payments Jobs at KCB Group

Candidates interested in Senior Manager Digital Payments job opportunities at KCB Group should submit their applications through the official KCB Group careers portal before 7 August 2026. Applicants should provide an updated CV highlighting experience in digital products, payments, technology partnerships, and team leadership.

Professionals searching for KCB Group vacancies 2026, digital banking careers in Kenya, and fresh technology-driven banking positions are encouraged to apply. This opportunity provides experienced leaders with a platform to shape the future of digital financial services.