System Integration Officer

Family Bank is seeking a System Integration Officer to design, develop, implement, and maintain integration solutions across banking applications, digital channels, third-party systems, and external platforms. Reporting to the System Integrations Manager, the role applies expertise in integration technologies, APIs, and middleware to support reliable, secure, and high-performing banking systems.

Key Job Information

• Job Title: System Integration Officer
• Reference Number: STSTR0/2026
• Organization: Family Bank
• Reporting To: System Integrations Manager
• Experience: 2–4 years in system integration, API development, or middleware development
• Closing Date: 15th September 2026
• Application Email: [email protected]

About the Role

The System Integration Officer is responsible for developing and maintaining integration solutions that enable interoperability between banking applications, digital platforms, third-party systems, and external services. The position supports the Bank’s operational efficiency and digital banking objectives through effective integration development, testing, support, security, and continuous improvement.

Key Responsibilities

• Design, develop, and implement integration solutions using Enterprise Service Bus (ESB), Service-Oriented Architecture (SOA), REST APIs, and microservices.
• Build and configure API connections, message routing, data transformation, and orchestration workflows for assigned integration projects.
• Develop and maintain integration specifications, API contracts, technical documentation, architecture diagrams, and runbooks.
• Participate in technical design reviews and ensure integration solutions comply with Enterprise Architecture standards.
• Implement integrations in accordance with the Bank’s CI/CD pipeline and version control standards.
• Conduct unit testing of integration components before handover to the QA team for formal testing.
• Monitor integration platform performance and availability and proactively resolve issues affecting banking operations.
• Provide Level 2 support for integration incidents, diagnosing and resolving failures within agreed service levels.
• Maintain and patch integration middleware, API gateways, and message brokers in line with vendor recommendations.
• Develop and execute integration test plans covering end-to-end, regression, and performance testing.
• Collaborate with QA and Testing teams during formal system and User Acceptance Testing (UAT).
• Identify, document, and resolve integration defects and participate in post-deployment verification.
• Implement appropriate authentication, authorization, encryption, and audit logging controls across integration solutions.
• Ensure integrations comply with CBK technology regulations, ICT policies, and information security standards.
• Contribute to disaster recovery planning and testing for critical integration systems.
• Monitor emerging integration technologies and participate in Proof-of-Concept exercises for new tools and approaches.
• Contribute to automation of integration deployment and monitoring activities and participate in team knowledge-sharing.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
• Minimum 2–4 years’ experience in system integration, API development, or middleware development.
• Demonstrated experience designing and implementing integration solutions using ESB, SOA, or API platforms.
• Experience in REST and SOAP API development and management.
• Experience in integration testing and defect resolution.

Preferred Qualifications

• Integration or middleware certification such as MuleSoft Certified Developer, IBM Integration certification, or WSO2 certification is an added advantage.
• Java or .NET development certification is an added advantage.
• ITIL Foundation certification is an added advantage.
• Working experience in a banking or financial services environment is an added advantage.

How to Apply

All applicants must apply online to [email protected] by 15th September 2026. Canvassing will automatically disqualify the candidate, and only shortlisted candidates will be contacted.

Family Bank is an equal opportunity employer.