Office Assistant I

The Kenya National Highways Authority (KeNHA) is seeking a dedicated and reliable Office Assistant I to support its Corporate Services Directorate. This is a permanent and pensionable government job in Kenya offering an excellent opportunity for candidates seeking office support jobs, administrative assistant jobs, messenger jobs, or government clerical support roles within a reputable state agency.

Job Purpose

The Office Assistant I plays a key role in ensuring efficient office operations by providing general support services such as office cleanliness, mail handling, messenger duties, and serving refreshments. This position is ideal for professionals seeking Kenyan government office assistant roles or individuals interested in support staff jobs in public service organizations.

Key Responsibilities

• Ensuring cleanliness and proper maintenance of offices, equipment, and office apparatus to promote a healthy working environment.
• Recording, dispatching, and tracking letters, documents, and files within the organization.
• Performing messengerial duties, including handling outgoing and incoming mail and delivering documents across departments.
• Requisitioning and ensuring the availability of cleaning materials, tools, and equipment.
• Collecting, delivering, and distributing office items, parcels, packages, and postage.
• Carrying out photocopying, document binding, and other basic document reproduction tasks.
• Maintaining tidiness in the office environment, ensuring cleanliness, order, and organization.
• Preparing and serving refreshments during meetings, office sessions, and official functions.
• Coordinating movement, arrangement, and transportation of furniture, machines, and office equipment.
• Assembling, sorting, and disposing of office waste in line with organizational health and safety standards.
• Providing accurate specifications for cleaning materials, monitoring their use, and ensuring their safe storage.

Job Requirements / Specifications

To qualify for the position of Office Assistant I – KeNHA Grade 10, the applicant must meet the following minimum requirements:

• A cumulative service period of at least six (6) years, including three (3) years of experience as Office Assistant II or a comparable role in a similar environment.
• Kenya Certificate of Secondary Education (KCSE) mean grade D (plain) or equivalent qualification.
• Proficiency in computer applications, including basic MS Office tools.
• Demonstrated merit, integrity, reliability, and efficient work performance in previous roles.

Core Competencies and Skills

• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to multitask in a fast-paced office environment.
• Attention to detail and commitment to high-quality service delivery.
• Ability to maintain confidentiality and handle official documents responsibly.

Why Work at KeNHA?

KeNHA is one of the most respected public sector institutions in Kenya’s road and infrastructure industry. This role offers:

• Permanent and pensionable terms with government benefits.
• Job security and career progression within the Kenyan public service sector.
• A supportive working environment with clear structures and systems.
• Opportunities for skill development and capacity-building.